99cat Terms & Conditions — Please Read Before Using the Platform

Welcome to 99cat. These Terms and Conditions ("Terms", "Agreement") set out the rules and regulations for the use of the 99cat online casino and sports betting platform, accessible at https://99cat.app. 99cat provides its services to users in Bangladesh and related markets. By accessing and using the 99cat platform — including the casino lobby, sports betting section, payment facilities, and any promotional features — you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.

If you do not agree with any part of these Terms, you must immediately cease using the 99cat platform and close your account if one has been opened. These Terms apply to all users of the platform regardless of how they access it — via web browser, progressive web app, or any other method. These Terms are written in English; in the event of any inconsistency between an English version and a translated version, the English version shall prevail.

To register and use the 99cat platform, you must meet all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

• You must be at least 21 years of age. There are no exceptions to this requirement.
• You must be a natural person (not a corporation, trust, partnership, or other legal entity) acting on your own behalf.
• You must provide true, accurate, current, and complete information during registration and keep it up to date.
• You must not be a self-excluded player or a player who has been excluded from the platform by 99cat.
• You must not be using a VPN, proxy, or other means to disguise your true location in a way that circumvents these Terms.

Each individual may hold only one 99cat account. Creating multiple accounts — whether using the same identity, different identities, or different payment methods — is strictly prohibited and constitutes fraud. Where duplicate accounts are identified, 99cat reserves the right to close all duplicate accounts, confiscate any balances held in them, and permanently ban the individual from the platform.

You are solely responsible for maintaining the confidentiality of your account credentials, including your registered mobile number and password. You must not share your login details with any third party. 99cat will not be liable for any loss or damage arising from your failure to keep your credentials secure. You agree to notify 99cat immediately if you become aware of any unauthorised use of your account.

• Account verification (KYC) may be required before processing withdrawal requests. Required documents may include a government-issued photo ID and proof of payment method.
• 99cat reserves the right to suspend or terminate any account pending completion of identity verification procedures.
• You must keep your registered contact details, including your mobile number, accurate and current. Important account notices will be sent to your registered contact details.
• Accounts that have been inactive for a period exceeding 12 consecutive months may be subject to dormancy procedures. 99cat will attempt to contact you at your registered details before any dormancy action is taken.

All financial transactions on the 99cat platform are conducted in Bangladeshi Taka (৳). The minimum deposit amount is ৳200. Deposits are accepted via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and other supported payment methods as listed on the platform at the time of transaction. 99cat does not accept deposits from third-party payment sources — all deposits must originate from a payment account registered in the name of the 99cat account holder.

Withdrawals are processed to the same payment method used for the deposit, where technically possible. 99cat aims to process all approved withdrawal requests within minutes for bKash and Nagad transactions. Processing times for bank transfers may be longer and are subject to the operating hours of the receiving institution. The following conditions apply to all withdrawal requests:

• The account must have passed all required KYC verification steps before a withdrawal is released.
• Any active bonus funds subject to a wagering requirement must be rolled over in full before a withdrawal of deposited funds is permitted.
• 99cat reserves the right to request additional documentation before processing any withdrawal request where fraud, money laundering, or account security concerns are identified.
• Withdrawals to payment accounts not registered in the account holder's name will not be processed and may trigger an account review.

99cat may offer bonuses, free spins, cashback offers, and other promotional incentives to players from time to time. All bonuses and promotions are subject to their specific terms at the time of offer. The following general rules apply to all bonus offers unless otherwise stated in the specific promotion terms:

• Bonuses may only be claimed once per eligible player unless the specific promotion explicitly states otherwise.
• All bonuses are subject to a wagering (rollover) requirement. Rollover requirements must be met in full before any winnings derived from bonus funds can be withdrawn. The specific rollover multiplier applicable to each bonus is stated in the individual promotion terms.
• 99cat reserves the right to amend, suspend, or withdraw any bonus or promotion at any time, and to disqualify players who are found to be abusing promotional offers.
• Bonus funds and real-money funds may be handled separately within your account balance. The order in which funds are used for wagering is determined by the platform and stated in the relevant promotion terms.
• Bonuses are void if a player is found to have registered multiple accounts, used stolen payment details, or engaged in any other form of fraudulent activity.

99cat is committed to promoting responsible gaming among its players. Gambling on this platform is intended as a form of adult entertainment only. It is not a source of income and must never be treated as one. Players are encouraged to set personal limits on deposits, session duration, and wager amounts, and to make use of the self-exclusion tools available in the account settings.

Players who believe their gambling may be becoming a problem are encouraged to seek assistance. 99cat provides self-exclusion options and links to support resources within the Responsible Gaming section of this site. Players may request a self-exclusion period of between 1 month and 5 years by contacting support. During a self-exclusion period, the account will be locked and no deposits or bets will be accepted.

• 99cat will not knowingly allow a self-excluded player to open a new account or to continue accessing an existing account during their exclusion period.
• Players may also set deposit limits and session time limits through their account settings at any time. Requests to decrease a limit take effect immediately; requests to increase a limit are subject to a 7-day cooling-off period.
• 99cat will never contact a self-excluded player with promotional material during their exclusion period. If you receive such communication in error, please contact support immediately.

The following activities are strictly prohibited on the 99cat platform. Any player found to have engaged in prohibited conduct will have their account suspended or permanently closed, any associated balances forfeited, and may be reported to relevant authorities where applicable:

• Using the platform for any money laundering, terrorist financing, or other illegal financial activity.
• Attempting to access, manipulate, or interfere with the platform's software, game outcomes, RNG systems, or security infrastructure.
• Using automated software, bots, scripts, or any non-human means to interact with the platform or to gain an unfair advantage in any game or betting market.
• Registering with false identity information, using another person's payment account, or impersonating any other individual.
• Colluding with other players, sharing account access, or engaging in any form of syndicated or coordinated betting activity designed to exploit promotions or game mechanics.

99cat employs a range of fraud detection systems that operate continuously. Accounts flagged by these systems will be placed under review, during which withdrawals may be temporarily suspended pending investigation. Players found to have engaged in any prohibited conduct will have no right of appeal against account closure or balance forfeiture.

All content on the 99cat platform — including but not limited to software, text, graphics, logos, images, audio, video, game interfaces, and the overall look and feel of the platform — is the property of 99cat or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, non-commercial entertainment purposes, in accordance with these Terms.

You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the 99cat platform without the prior written consent of 99cat. Unauthorised use of any 99cat intellectual property will result in immediate account termination and may be subject to legal proceedings.

To the fullest extent permitted by applicable law, 99cat, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure — arising out of or in connection with your use of, or inability to use, the 99cat platform, even if 99cat has been advised of the possibility of such damages. 99cat's total liability to you for any claim arising out of or relating to these Terms or the platform shall not exceed the total amount deposited by you into your 99cat account in the 30 days preceding the claim.

99cat does not guarantee the uninterrupted or error-free operation of the platform. Scheduled maintenance, emergency technical work, or circumstances beyond 99cat's reasonable control (including but not limited to acts of God, government actions, network failures, or third-party service outages) may result in temporary service unavailability. 99cat will use reasonable efforts to restore service as quickly as practicable in such circumstances but accepts no liability for losses incurred as a result of service interruption.

99cat reserves the right to amend, update, or replace these Terms at any time. Changes to these Terms will be effective from the date they are published on this page. It is your responsibility to review these Terms periodically for any updates. The "Last Updated" date at the top of this page will be revised each time these Terms are changed.

Your continued use of the 99cat platform following the publication of any amendment to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the platform immediately and may request account closure by contacting 99cat support.